PeakLog Support 支援

Contact 聯絡我們

Email: dominiclu@h-peak.com — we usually reply within 2 business days.Email:dominiclu@h-peak.com——通常於 2 個工作天內回覆。

LINE community (anonymous posting welcome): join here.LINE 社群(可匿名發言):點此加入

FAQ 常見問題

How do I import my roster? 如何匯入班表?
Import a .pilotroster file via the iOS share sheet or the Files picker inside the Import screen. Roster files are encrypted and can only be opened by the same signed-in account that created them.透過 iOS 分享選單或匯入頁的選檔功能匯入 .pilotroster 檔。班表檔已加密,僅產檔時登入的同一帳號可開啟。

Can I bring my logbook from another app? 可以從其他日誌軟體搬過來嗎?
Yes — PeakLog imports LogTen Pro exports (and other tab-separated text files such as .txt / .tsv), and can export your data back out in a LogTen-compatible format at any time.可以——PeakLog 支援匯入 LogTen Pro 匯出檔(及其他 Tab 鍵分隔的文字檔,如 .txt/.tsv),也可隨時以 LogTen 相容格式匯出帶走。

How do I delete my account? 如何刪除帳號?
In-app: open the account menu (your email, top right) → Danger Zone → Delete Account. Deletion is immediate and irreversible.App 內:點右上角帳號選單(您的 email)→「Danger Zone」→「刪除帳號(Delete Account)」,立即生效且不可復原。

Which sign-in should I use? 該用哪個帳號登入?
Your logbook lives in the PeakLog Cloud and follows your account across devices — so always sign in with the same Google account everywhere. You can link additional accounts in the account menu (Linked accounts).您的飛行日誌儲存於 PeakLog 雲端、跟著帳號走,換裝置也不遺失——因此各裝置請務必固定使用同一個 Google 帳號;可在帳號選單(Linked accounts)連結其他帳號。

Trademarks 商標聲明

All third-party product names, logos, and brands mentioned on this page or in the app (including LogTen) are trademarks or registered trademarks of their respective owners, and are used solely to describe file-format compatibility. PeakLog and Horizone Peak are not affiliated with, endorsed by, or sponsored by any of these companies.本頁或 App 內提及之所有第三方產品名稱、標誌與品牌(包括 LogTen)均為其各自所有者之商標或註冊商標,僅用於說明檔案格式相容性。PeakLog 與 Horizone Peak 與上述任何公司均無隸屬、背書或贊助關係。

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